FAQ

CANNESERIES, an entirely free and open to all festival, has been one of the major events dedicated to television series and those behind them since 2018! CANNESERIES is a 6-days festival taking place in Cannes with Series selected in Competition, Short Form Competition, Docuseries Competition and Out of Competition, and screened on the big screen, but you will also have the opportunity to meet those who make them during the Rendez-vous. Learn more about the Official Selection.

Watch content from previous seasons on our Previous Editions page.

If you have any questions, don’t hesitate to write us at contact@canneseries.com.

If you have any questions about CANNESERIES Industry, don't hesitate to write us at industry@canneseries.com.

CANNESERIES INDUSTRY is the B2B program of CANNESERIES, held at the very heart of the Festival and will held for its third edition on February 15, 16, and 17, 2027. For three days, inside the Palais des Festivals et des Congrès in Cannes, this event brings together hundreds of industry professionals from around the world in a unique format designed to foster authentic and constructive exchanges, with the goal of shaping the future of series together.

More information on the CANNESERIES INDUSTRY.

The Clubs of CANNESERIES INDUSTRY are private sessions reserved for producers, broadcasters, composers, screenwriters, students in series writing, casting directors, professionals of Docuseries, forming the Festival’s 7 Clubs. Conceived by our teams as an exclusive space with a limited number of participants, these clubs serve as a creative hub where professionals can share their current challenges and their vision for the future of their professions.

Participants in the Clubs are invited by the CANNESERIES team and selected according to specific criteria.

If you have any questions about CANNESERIES INDUSTRY, don't hesitate to write us at industry@canneseries.com.

Series from the Official Competition are screened at the Grand Auditorium Louis Lumière of the Palais des Festivals et des Congrès of Cannes (1, boulevard de la Croisette, 06400 Cannes). The Short Form Series and Docuseries Competitions hold at the Palais des Festivals et des Congrès of Cannes, at the Jean Mineur Auditorium.

Screenings are open to all over 12 (with the exception of some screenings that can only be reserved for people over 16).

To access Official Selection screenings at Le Palais des Festivals et des Congrès, you will have to show your reserved free e-ticket to a ticket inspector at the entrance of the theatre. 

Having an e-ticket does not guarantee you a seat. Seating is subject to availability.

We recommend you get to the venue 45 minutes prior to the screening you want to attend. Doors will open an hour before the beginning of the screening and free seats won’t be reserved anymore 15 minutes prior to the screening.

Series are screened in their original versions, subtitled in French and, if needed, in English.

Since 2012, the Palais des Festivals et des Congrès in Cannes has been awarded the Tourisme & Handicap label in recognition of the measures implemented to ensure a high standard of welcome and accessibility for people with disabilities.

The Grand Auditorium Louis Lumière has been awarded the label for people with hearing, cognitive and physical disabilities.

With regard to hearing accessibility, the Grand Auditorium is equipped with hearing loop systems and provides designated seating for people with disabilities and their companions. Our series are also subtitled in both French and English.

For wheelchair users, the auditorium has 20 accessible spaces and 12 accompanying guest seats. Wheelchair access is located to the left of the Palais steps. This entrance provides access to the car park gallery lift, located on Level 0, which takes visitors to Level 1 (Grand Auditorium foyer – Orchestra seating) or Level 6 (Balcony seating).

With regard to visual accessibility, unfortunately, the Grand Auditorium Louis Lumière is not equipped with an audio description system.

For any questions, please contact us at: contact@canneseries.com

The Rendez-vous take place at the Palais des Festivals et des Congrès of Cannes,in the Jean Mineur Auditorium. The Rendez-vous are open to all and accessible free of charge via an online ticketing service on our website. 

Access is free and open, but subject to seats availability. We recommend you get to the venue 45 minutes prior to the event you want to attend.

Having an e-ticket does not guarantee you a seat. Seating is subject to availability.

The Auditorium Jean Mineur is equipped with hearing loop systems to accommodate people who are hard of hearing.

For wheelchair users, lift access is available via the main entrance on Level 0, providing access to Level 3. The auditorium has 2 designated wheelchair spaces.

With regard to visual accessibility, some Rendez-vous take the form of conversations, allowing people with visual impairments to follow the discussions and interact with the speakers. Video clips may also be shown, but these are not audio-described.

Other Rendez-vous include screenings followed by conversations with the series' creative teams. These screenings are not audio-described.

For any questions, please contact us at: contact@canneseries.com

You can book a ticket for free through our online ticketing, on the festival’s website (up to 4 tickets per screening). Tickets cannot be bought in person in Cannes.
Cannes residents have a privileged and early access to box office reservations few days before the official opening.

If you have not received your ticket, just send an e-mail to billetterie@canneseries.com.

Booking a ticket online does not guarantee you a seat in the actual theatre. Seating will be open to all but subject to seats availability.

If something unexpected comes up, you can cancel your ticket by going to your customer account on the online ticketing platform. In your orders, under the "Order details" tab, you will find the "JYVAIS PLU" button.

It can’t be stressed often enough, the Festival is entirely free!

BY RAIL

All types of trains serve the city of Cannes (TGV, TER, Corail, Express) and connect it to all regions of France and major European cities. Regional train network ZOU! also serves the city of Cannes.

By plane

The Nice Côte d’Azur airport is 25 km away from the city of Cannes and is accessible by car in less than 30 minutes.

By car

Cannes is connected to major European cities. Thanks to the A8 highway “La Provençale”, you can get to Cannes (exit n°42 Cannes/La Bocca or Mougins/Cannes) from Aix-en-Provence to its West or get to Italy from Cannes to its East.

Cannes’ palaces are the city’s tourist showcase. As the home base of the stars during the Cannes Film Festival, they have contributed to the city’s reputation for a century. Alongside these jewels of the world hotel industry, all categories of hotels and all types of accommodation are represented. Everyone will be able to find the address that suits them according to their budget and their desires in order to organise their stay in complete tranquillity.

Whether it is in traditional hotels, in hotel residences or furnished, in guest rooms, in unusual accommodation or in camping, Cannes will seduce you. Where to sleep in Cannes?

Like the city, resolutely international, the local gastronomy offers a palette of flavors mixing authenticity and creativity. In addition to the gourmet institutions that can be found at the corner of a shady street or facing the Mediterranean, new addresses are now shaping the culinary landscape of Cannes. From the beach restaurants of the Croisette or the Boulevard du Midi to the mythical neighborhoods that come alive at nightfall, Cannes is rich in culinary nuggets to make your taste buds tingle! Where to eat in Cannes ?

• The public must have a ticket to access the screenings.
• The public will be required to submit to a bag search and metal detection.
• Identification must be carried.
• Only water bottles and baby equipment will be accepted.
• Access to the Festival is forbidden to minors under 13 years old without an adult.
• It is forbidden to bring into the Festival objects that by their destination or their characteristics present a risk for the safety of people and property: firearms, knives, reproductions and replicas of realistic weapons (knives, firearms...), tear gas canisters.
• There are no locker rooms. Any bulky object is prohibited inside the Palais des Festivals (non-exhaustive list: motorcycle helmets, backpack of more than 10L, luggage, rollerblades, strollers...). Anyone presenting with one of these objects will be denied access to the Palais des Festivals.
• Dogs are not allowed.

It’s very easy to ask for a press pass, you just need to fill the accreditation form that you’ll find on the press area of the website. 

An incomplete or invalid application will be managed by the Press Office and might be rejected. The Press Office will study your request.

If you encounter any problems with your accreditation request, please contact: presse@canneseries.com

Once you’ve applied, you will get a confirmation on the e-mail address you gave while filling the form.

The Festival is free and open to all.

To attend the screenings in the Auditorium Louis Lumière (Competition and Out of Competition) in the Jean Mineur Auditorium (Short Form Competition, Docuseries Competition, Rendez-vous), you can book freely your ticket on www.canneseries.com

Having an e-ticket does not guarantee you a seat. Seating is subject to availability.

If your application is accepted, you will receive confirmation by e-mail. Your digital accreditation will be sent to your mailbox a few days before the start of the festival.

The press pass is individual, nominative and not transferable.

Access to the daytime screenings at the Grand Auditorium Louis Lumière is possible upon presentation of your personal press pass. Holding a press pass does not guarantee you a seat in the theatre. We recommend you arrive 45 minutes prior to the screening you wish to attend. Doors will open an hour before the beginning of the screening and unoccupied seats will be filled 15 minutes before the beginning of the screening. Access to the screenings of CANNESERIES is forbidden for people under the age of 12.

WARNING: Access to evening screenings at the Grand Auditorium Louis Lumière requires presentation of an e-ticket, subject to availability online with the festival ticket office.

The Rendez-Vous are open to all and accessible free of charge via an online ticketing service on our website. Most of these Rendez-Vous are exclusively in French, and therefore not suitable for non-French-speaking audiences.

Having an e-ticket does not guarantee you a seat. Seating is subject to availability.

If your accreditation application has been accepted, you will automatically receive on your email address the newsletters and other future communications of the press office.

For all interview requests, please contact the festival’s press office by sending an email to ca@canneseries.com

To retrieve press material available for the press, please go directly on the Press section of our website. You will find information and be able to download free access material about the festival and series.

If you want to ask for a photographer accreditation, you can go the Press section of our website where a link to the online accreditation form is available.

WARNING: access to the photocall of the Pink Carpet is restricted and requires a specific request to be done by email to the following address: photos@canneseries.com

Every incomplete or invalid application will be managed by the accreditation office who reserves the right to accept or reject the request.

All food and beverages are prohibited inside our venues.

It is prohibited to take any pictures during series screenings but pictures are allowed during Rendez-vous.

Animals are not allowed in any of the Festival’s venues.

As a Festival, we celebrate series and imagine them as windows to the world. This involvement and awareness also serve our eco-responsible policy. In anticipation of the Season 6 preparation, the CANNESERIES team has decided to be supported by a Corporate Social and Environmental Responsibility consulting firm, in order to translate into concrete actions its desire to make its ecosystem more respectful of the environment.

ENVIRONMENTAL ISSUES

DECARBONISATION OF THE EVENT

• Soft mobility:
  
   
  • Trains are the privileged means of transport for the festival’s team members and guests travels. Flying is only considered in the second place. The audience is encouraged to come using public transportation.
    
     
  • During the festival, the car fleet used to transport talents is mostly composed of electric vehicles. 
    
     
• Food & catering: the service providers chosen are also committed to these issues through their own eco-responsible policies and through an incentive of the festival in order to offer decarbonized menus with vegetarian alternatives and reduce meat-based meals during its events.
  
   
• Energy: make energy sobriety (before and during the festival) one of the team’s priorities.
  
   
• Carbon footprint: from this season on, the carbon footprint of the festival will be calculated.

WASTE MANAGEMENT/RESPONSIBLE PRODUCTION

• Waste limitation :
  
   
  • Reduction of physical material replaced by digital material and a good management of the storage of generated data.
    
     
  • Review of the use and choice of materials and of the number of communication material, goodies as well as construction and set decoration materials.
    
     
• Waste sorting and recycling :
  
   
  • Implementation of recycling in the different festival’s venues as well as precise signage for the team and the audience.
    
     
  • Identification of service providers with environmental specs and implementation of a waste sorting and recycling on site commitment. 
    
     
• Conversion :
  
   
  • Collaborating with local revaluation and conversion industries.
    
     
  • Storage and reuse of the festival’s elements each year, regarding set design and communication material.
    
     
  • Insurance of a waste traceability with our service providers and partners by using forms, registers, and other monitoring indicators.

SOCIAL ISSUES

GENDER EQUALITY AND DIVERSITY

• In 2019, the festival signed the 50/50 Charter for gender equality and diversity in film, audiovisual and animation festivals.
  
   
• In 2020, the festival signed the “Pour les femmes dans les medias” Charter which aims at leading women’ roles in the media to progress, whether in its hierarchy or on air.

• Gender equality is respected within the juries, programmers, and selection committee of the festival.
  
   
• The festival abides by the principle of transparency for its selection and gives access to the gender statistics of selected series.

RAISING AWARENESS

Informing and raising awareness among the team, subcontracting companies and the audience of various issues is one of the festival’s priorities:

• Raising awareness among everybody of the event’s eco-responsible policy.
  
   
• Raising the audience’s awareness by publishing our commitments on the festival’s website
  
   
• Raising awareness through the program by organizing screenings and panels meant to change the rules, in particular to question women’ roles in series or the issue of ecological transition in series.
  
   
• Raising the team’s awareness by organizing workshops on prevention and action regarding the fight against everyday sexism, sexist behaviours, sexual harassment, and other forms of sexist and sexual violence.
  
   
• Each year, a representative is designated, and a process is implemented in order to act properly on a potential situation of sexist and sexual violence during the festival.
  
   
• Raising awareness and coordinating each partner and service provider by sharing their own Corporate Social and Environmental Responsibility actions and charters, if they exist.

ACCESSIBILITY

• The Palais des Festivals et des Congrès has been awarded the Tourisme & Handicap label for people with hearing, cognitive and physical disabilities.

INTEGRATION

• When looking for service providers, the Festival most values those who resort to an ESAT (Support and Work Assistance Establishment).

SERIES ACCESSIBILITY TO ALL

• Adding an educational program by organizing screenings for students, from junior high school to college, during the festival and during the rest of the year to raise young audiences’ awareness of series educationally.
  
   
• The Festival creates strong associative partnerships with L’Archipel des Lucioles and La Fondation de Cannes in order to reach more audiences, being either young people outside the school system, entering the professional world or people under criminal justice control.

ECONOMICAL ISSUES

• Territorial anchoring.
  
   
• Raising its ecosystem (team and audience) awareness and developing sustainable bio-construction practices.
  
   
• CANNESERIES Festival is the latest arrival in the array of salons, congresses and festivals that ensure 855 million euros of economic impact each year, and 1500 jobs in France.
  
   
• CANNESERIES is part of a larger ecosystem whose strategy is to become the epicentre of a Silicon Valley of cultural and creative industries, with large economic impacts, following its relocation.